Putting up a building or making a renovation is a huge investment decision that requires careful consideration. One of the biggest factors that you ought to give serious consideration is the building material supplies. Choosing the wrong supplier may have a negative impact on your project. As such, you have to choose wisely to enhance the effectiveness and efficiency of your building project. Knowing what to expect will help you pick out the best company for building supply. Below are some of the expectations you should have in mind when making this decision:
- Excellent customer service
It is impossible to have a good working relationship with suppliers who don’t give their clients an excellent customer service. The supplier should treat you with respect, provide you with relevant information, meet your needs and answer any questions that arise within the course of your working relationship. They should be prompt to answer your phone or emails so as to avoid delays in your project. Friendly staff are a plus since they are easier to associate with. If the supplier is grumpy, it will be difficult to ask questions or even offer suggestions for your projects.
- Timely deliveries
Late deliveries can create a lot of hitches for your project. They will interfere with your schedule which can be a great inconvenience for both you and the contractors. The project may end up taking longer than expected resulting in losses.
Early deliveries can be a challenge too especially if you don’t have a storage unit. Arriving a few minutes earlier is preferable since it gives an allowance for offloading. However, if the materials are delivered days earlier, this could be a headache for you as you figure out where to store them. Therefore, you have to go with a supplier who will deliver the building materials as and when you need them.
- Proper handling of materials
A good supplier will ensure that the materials are handled properly and reach the destination in good condition. If the materials arrive to the building site ruined you will have to deal with the return process which is a waste of time and money. If there is an accident that is beyond control, then the supplier should be in a position to offer a solution that will not inconvenience your project.
- Respect the terms and conditions of your agreement
The supplier should meet his end of the bargain as agreed. Materials should be delivered in the state that you requested them in. Usually this is critical for the sensitive materials that can be affected by weather conditions. A good supplier will also educate you on how to handle the sensitive building supplies if you are not knowledgeable on that. If the weather conditions change prior to the supply date, the supplier should go out of his way to ensure that the materials arrive protected even if you had not discussed this when making your order.